# Baxelo — Complete Site Documentation

> Specialized software development — WHMCS modules, web players, streaming apps, and AI-powered server management.

Website: https://baxelo.com
Contact: service@baxelo.com
Team active since: 2019
baxelo.com launched: March 2026 (domain registered 2026-03-14)
Location: Naples, Florida, USA

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## Company Overview

Baxelo builds reliable software for businesses and individuals who need real solutions. Our team has been developing software since 2019; baxelo.com launched as our public platform in March 2026. Based in Naples, Florida, USA. The domain is new, but the team and the code behind it have been refined through years of real-world deployments under other projects and direct client relationships. We specialize in WHMCS module development, web players and content streaming applications, large-scale server and system administration, and AI-powered real-time flow analysis and analytics. What used to take days of analysis, we do in minutes. Our software is battle-tested — it works and it doesn't break. We are not a mega corporation; we are a specialized development team that delivers proven, production-ready solutions.

### Key Stats

- **2,780+** Active Clients
- **440+** Projects Delivered
- **99.9%** Uptime SLA

### Guarantees

- **30-day money-back guarantee** on all products — no questions asked
- **Free updates for the first year** — bug fixes, improvements, and new features included
- **Direct support** — real people, real answers, no bots or endless ticket queues
- **Immediate solutions** for any issue related to our products — if it's our code, we fix it fast. Custom adjustments for third-party compatibility are handled separately

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## Services (What We Do)

### 1. Custom Modules
WHMCS addons and integrations built for performance, security, and seamless user experience. Includes provisioning modules, payment gateway integrations, client area addons, and admin tools. Every module follows WHMCS best practices, is fully documented, and delivered with ongoing support.

### 2. Security Systems
Proven security solutions: email verification with code-based validation, fraud prevention with automated risk scoring and IP analysis, role-based access control with session management and CSRF/XSS protection, and intelligent rate limiting on sensitive endpoints. Security is built-in from day one, not bolted on.

### 3. Automation
Billing and invoicing automation, multi-gateway payment routing with automatic reconciliation and crypto verification, custom cron jobs for data synchronization and reporting, and automated notification systems. Clients report up to 80% reduction in manual billing tasks and near-zero payment processing errors.

### 4. Web Platforms & Streaming
Web players and content streaming applications, custom SPA client portals, large-scale server administration panels with real-time monitoring, multi-tier reseller systems with white-label capabilities, and API-first RESTful backends ready for web, mobile, and third-party integrations.

### 5. AI-Powered Analytics
Real-time flow analysis and server monitoring powered by AI. We turn days of manual analysis into minutes of automated intelligence — traffic patterns, system health, and operational insights delivered in real time.

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## Technology Stack

| Category | Technologies |
|----------|-------------|
| Languages & Frameworks | PHP 8.3, Node.js, React |
| Databases & Cache | MySQL, Redis |
| Infrastructure & Tools | Docker, Cloudflare, REST APIs, ionCube |
| Visualization | WebGL, Three.js |

### Development Principles
- **Clean Architecture** — Modular, testable code following SOLID principles.
- **Security First** — OWASP-compliant development with encryption, rate limiting, and CSRF protection.
- **High Performance** — Optimized queries, smart caching, and efficient algorithms for millisecond response times.

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## Products & Pricing

### 1. MailGuard Verify

Email verification system for WHMCS that blocks unverified accounts and validates emails before registration.

**Features:**
- Real-time email verification with 6-digit codes
- Guest ticket verification support
- Pre-registration email validation
- Multi-language support (English, Spanish)
- Customizable email templates
- Brute-force protection with rate limiting
- Zero database requirements (session-based)
- Compatible with WHMCS 8.x

**Pricing (USD):**
| Billing Cycle | Price |
|---------------|-------|
| Monthly | $29.00 |
| Quarterly | $79.00 |
| Semi-Annually | $149.00 |
| Annually | $279.00 |

**Link:** https://baxelo.com/?bx=product-detail&id=1

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### 2. CryptoPay Gateway

Cryptocurrency payment gateway for WHMCS with automated invoicing and real-time blockchain payment detection.

**Features:**
- Bitcoin, Ethereum, USDT, and 50+ altcoins
- Real-time exchange rate conversion
- Automatic invoice payment confirmation
- QR code generation for easy payments
- Payment expiration and timeout handling
- Detailed transaction logs and reporting
- Webhook-based instant notifications
- Compatible with WHMCS 8.x

**Pricing (USD):**
| Billing Cycle | Price |
|---------------|-------|
| Monthly | $49.00 |
| Quarterly | $129.00 |
| Semi-Annually | $239.00 |
| Annually | $449.00 |

**Link:** https://baxelo.com/?bx=product-detail&id=2

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### 3. AI Support

AI-powered ticket response system for WHMCS that analyzes tickets, suggests solutions, and auto-responds to common queries.

**Features:**
- GPT-powered intelligent ticket analysis
- Auto-response for common support queries
- Smart reply suggestions for staff
- Sentiment analysis and priority scoring
- Knowledge base integration
- Multi-language response generation
- Customizable AI behavior and tone
- Compatible with WHMCS 8.x

**Pricing (USD):**
| Billing Cycle | Price |
|---------------|-------|
| Monthly | $59.00 |
| Quarterly | $159.00 |
| Semi-Annually | $299.00 |
| Annually | $559.00 |

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## Payment Methods

- **Cryptocurrency** — Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), USDT, USDC, Dogecoin (DOGE), and more via Coinbase Commerce and CryptoPay (USDC on Polygon and Base networks).
- **PayPal** — Available for select product groups.
- **Bank Transfer** — Contact support for wire transfer details.

Note: Some product groups may have specific payment method restrictions. Available options are shown at checkout.

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## Knowledge Base

### Getting Started

#### How to Create Your Account
Getting started with Baxelo is quick and easy:
1. Visit the registration page — click "Sign Up" on the top navigation bar.
2. Fill in your details — enter your name, email address, and a strong password (minimum 8 characters).
3. Verify your email — check your inbox for a verification email and click the confirmation link.
4. Complete your profile — add your address and phone number in the Profile section.

Once registered, you can browse products, open support tickets, and manage services from the dashboard.

Link: https://baxelo.com/?bx=kb-article&id=1

#### Navigating Your Dashboard
After logging in, your dashboard provides a quick summary:
- **Active Services** — See all current subscriptions and their status.
- **Recent Invoices** — View and pay outstanding invoices directly.
- **Support Tickets** — Check the status of open tickets.
- **Quick Actions** — Access common tasks like ordering new services or opening tickets.

Use the sidebar navigation to access Services, Invoices, Tickets, Knowledge Base, Store, and Profile settings.

Link: https://baxelo.com/?bx=kb-article&id=2

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### Billing & Payments

#### Accepted Payment Methods
We accept cryptocurrency (Bitcoin, Ethereum, Litecoin, USDT, and more via Coinbase Commerce), PayPal (for select product groups), and bank transfer. All cryptocurrency payments are processed instantly. PayPal payments may take a few minutes to be confirmed.

Link: https://baxelo.com/?bx=kb-article&id=3

#### Understanding Your Invoice
Each invoice contains: invoice number, due date, line items breakdown, total amount (including taxes), and status (Paid, Unpaid, Overdue, or Cancelled). To pay, navigate to Invoices in your dashboard, click on the invoice, and select your preferred payment method.

Link: https://baxelo.com/?bx=kb-article&id=4

#### How to Pay with Coinbase Wallet
1. Select "Crypto Payment" as your payment method at checkout or on your invoice.
2. You will be redirected to the Coinbase Commerce payment page.
3. Choose your preferred cryptocurrency (BTC, ETH, LTC, USDT, etc.).
4. Send the exact amount shown to the provided wallet address.
5. Wait for blockchain confirmation (usually 1-15 minutes depending on the network).

Tips: Always send the exact amount displayed. Double-check the wallet address before sending. Network fees are paid by you on top of the invoice amount.

Link: https://baxelo.com/?bx=kb-article&id=5

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### Hosting & Services

#### How to Access Your cPanel
Your cPanel login details were sent to your registered email upon service activation.
- **Direct URL:** Visit https://yourdomain.com:2083 and enter your credentials.
- **From Dashboard:** Go to Services, click on your hosting service, click "Login to cPanel."
- **Password Reset:** Available from the service details page or by contacting support.

Link: https://baxelo.com/?bx=kb-article&id=6

#### Setting Up Email Accounts
Create professional email accounts (e.g., info@yourdomain.com) through cPanel:
1. Log in to cPanel → Email → Email Accounts → Create.
2. Enter the desired email address and set a strong password.
3. Set mailbox quota or leave as unlimited.
4. Access via Webmail (https://yourdomain.com:2096) or email client (Outlook, Thunderbird).

Link: https://baxelo.com/?bx=kb-article&id=7

#### Managing MySQL Databases
Create databases in cPanel → Databases → MySQL Databases. Create a database user with a strong password and assign all privileges. Use phpMyAdmin (Databases → phpMyAdmin) for visual management. Connection: localhost, port 3306.

Link: https://baxelo.com/?bx=kb-article&id=8

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### Domain Management

#### Updating DNS Records
Manage DNS records in cPanel → Domains → Zone Editor:
- **A Record** — Points a domain to an IP address.
- **CNAME** — Creates an alias from one domain to another.
- **MX Record** — Directs email to your mail server.
- **TXT Record** — Used for verification (SPF, DKIM, DMARC).

DNS changes may take up to 24-48 hours to propagate globally.

Link: https://baxelo.com/?bx=kb-article&id=9

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### Security

#### Keeping Your Account Secure
Best practices:
1. Use a strong, unique password — at least 8 characters with letters, numbers, and symbols.
2. Never share your credentials — Baxelo staff will never ask for your password.
3. Keep your email secure — used for password resets and notifications.
4. Review invoices regularly for unauthorized charges.
5. Keep contact info current for account recovery.

If you notice unauthorized access, change your password immediately and contact support.

Link: https://baxelo.com/?bx=kb-article&id=10

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## Knowledge Base Categories

| Category | Description |
|----------|-------------|
| Getting Started | Account creation, dashboard navigation |
| Billing & Payments | Payment methods, invoices, crypto payments |
| Hosting & Services | cPanel access, email, databases |
| Security | Account protection, best practices |
| Troubleshooting | Common issues and solutions |
| Cryptocurrency Payments | Crypto-specific payment guides |
| cPanel & Web Hosting | Hosting management guides |
| Domain Management | DNS records, domain configuration |

Browse all articles: https://baxelo.com/?bx=kb

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## Support

- **Open a Ticket (Registered Users):** https://baxelo.com/?bx=new-ticket
- **Guest Ticket (No Account Required):** https://baxelo.com/?bx=guest-ticket
- **Email:** service@baxelo.com
- **Knowledge Base:** https://baxelo.com/?bx=kb

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## Site Navigation

| Page | URL |
|------|-----|
| Home | https://baxelo.com |
| Store | https://baxelo.com/?bx=store |
| Knowledge Base | https://baxelo.com/?bx=kb |
| Announcements | https://baxelo.com/?bx=announcements |
| Open Ticket | https://baxelo.com/?bx=new-ticket |
| Guest Ticket | https://baxelo.com/?bx=guest-ticket |
| Client Dashboard | https://baxelo.com/?bx=dashboard |
| Services | https://baxelo.com/?bx=services |
| Invoices | https://baxelo.com/?bx=invoices |
| Profile | https://baxelo.com/?bx=profile |

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## Recent Announcements

### New Cryptocurrency Payment Options Available
We have expanded our cryptocurrency payment options. In addition to Bitcoin and Ethereum, you can now pay with Litecoin (LTC), USDT (Tether), USDC, and Dogecoin (DOGE). All crypto payments are processed instantly through Coinbase Commerce with zero additional fees.

### Introducing AI Support Module
Launch of AI Support — an intelligent ticket response system powered by GPT technology. Features include automatic ticket analysis, smart reply suggestions, auto-response for common queries, sentiment analysis, and multi-language support.

### Security Update: Enhanced Account Protection
Implemented security enhancements including email verification on all contact forms, enhanced CSRF protection, intelligent rate limiting on login/registration, and upgraded session cookie settings (HttpOnly, Secure, SameSite).

Browse all announcements: https://baxelo.com/?bx=announcements

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*Last updated: 2026-05-02*
*For the summary version, see [llms.txt](https://baxelo.com/llms.txt)*